Terms and Conditions
ALL SALES ARE FINAL. NO RETURNS OR EXCHANGES.
All of Factory’s products are made by hand. Any discrepancies between the product image and actual item is not a damage in the item.
We reserve the right to refuse any orders or returns at any time.
Please make sure to provide the complete and correct addresses. Orders cannot be changed once dispatched.
Factory does not take any responsibility for any delays, loses, and/or damages in the item during the delivery process.
All orders are processed in Philippine Peso (PHP).
All applicable tax and duties are the sole responsibility of the customer.
Products can be machine-washed, but we recommend hand washing each item for maximum care.